Frequent Questions and Answers
Are those Diamonds Real - How can I be Are the Diamonds Real? How can I be sure?
Can I send the Diamond Card directly to a third party?
Can I enter a personal greeting?
How long will it take until the Diamond Card arrives?
What are the shipping costs?
What if I don't like it?
What if it doesn't arrive?
What if it arrives in imperfect condition?
Is your online ordering process secure?
Are the Diamonds Real? How can I be sure?
Yes, they're absolutely real. Each Diamond Card comes with an authentication certificate from Christian Piller.
Can I send the Diamond Card directly to a third party?
Yes. During the order process you will have the option to enter your billing address and the shipping address of your choice.
Can I enter a personal greeting?
Indeed. If you choose to send the Diamond Card directly to a third party then you'll have an option to enter a personalized greeting message. We'll print it on a fine paper and insert it into the card. If you opt to send the card to yourself then you can write a personal message into the card.
How long will it take until the Diamond Card arrives?
Usually the shipping time is no longer then 5-6 business days.
We offer Free Shipping with certified postal service to countries belonging to the European Community, Switzerland, the USA, Canada, Australia and Japan.
That’s unlikely, but if that is the case, we offer you a 100% no questions asked Money Back Guarantee once the items are returned to us.
We send all orders via certified delivery service. However, if your order does not arrive we offer you a no questions asked Money Back Guarantee.
What if it arrives in imperfect condition?
The delivery services we choose are very professional, but in the very unlikely event of damage we offer our Money Back Guarantee.
Is your online ordering process secure?
We use PLIMUS as our online payment processor. PLIMUS is a bulletproof, secure online processor, so all transactions are safe
